Borders Buses make tracking their buses “as easy as ordering pizza”


Recent research conducted by Transport Focus got to the crux of the issues young people face when using the bus, and what factors deter them from bus travel in favour of other modes of transport. A young person quoted in the study said: “The best solution would be to have the electrical signs or an online […]

Customer Story – Blackpool Transport

Blackpool Transport

Blackpool Transport is dedicated to a modernised, transparent network accessible to all. We’ve been working with the operator since 2017 to make bus travel easier for all and align our products with its inclusivity aims. Find out how we did it!

Increasing customer confidence in buses with live tracking

Passenger Splash

Since its launch, our RTI service Live Buses has proven to be a huge success for Reading Buses, Yellow Buses and Blackpool Transport. With more deployments to come in 2019, we thought it would be useful to provide a little more insight into what Live Buses does and how it can inspire confidence in the […]

Passenger customer story: Nottingham City Transport


Nottingham City Transport discusses the phenomenal year in which it launched 53 biogas buses and won multiple awards, and reveals how the expertise and dedication of Passenger helped the municipally owned team modernise a service with a 140-year heritage. At the time of writing this story, Nottingham City Transport (NCT) was closing out what had […]

Voice technology is integral to the future of bus travel – here’s why


Smart speakers are one of the fastest-growing consumer technologies on the market today. If you’re undecided whether they are a gimmick or present an opportunity, read on to find out why it’s the latter. In the coming years, smart speakers and voice assistants will change the way we live our lives. Smart speaker technology and […]

Passenger’s 2018 in review

Passenger Xmas

2018 has been a phenomenal year for Passenger. We expanded our family of partners by 12, increased mobile ticket sales by nearly 200% and maintained an average app store review of 4.6 out of 5! Learn more about what we’ve been up to over the last year in our 2018 Year in Review. 2018 has […]

Passenger Innovation Day 4 breeds new ideas at ODI Leeds

Innovation Day

Twice a year, Passenger invites operator partners from across the UK to a mutual location to discuss the Passenger product. The fourth Passenger Innovation Day took place at ODI Leeds and it presented a great opportunity to chat through our work with open data, server resiliency and more. On November 13th, 2018, Passenger held its […]

Bus Stop Checker – An update on the beta and how the tool works

Bus Stop Checker

Bus Stop Checker launched on 29th October. The tool, which visualises our confidence in the accuracy of NaPTAN data, has motivated some great discussions around this open dataset in the public transport industry. It has also generated some interesting feedback, which we’d like to address in this post. Since its beta launch on 29th October, […]

Introducing Bus Stop Checker – an initiative to improve open data in public transport

Bus Stop Checker

We’re very pleased to announce the launch of Bus Stop Checker – a new initiative that checks the accuracy of the UK’s NaPTAN dataset and encourages discussion around the provision of more accurate public transport information. UPDATE: For more information on how Bus Stop Checker works, head over to this post. — At Passenger, we build […]

By continuing to enjoy our content, you agree to the use of cookies on our site. Find out more

The cookie settings on this website are set to "allow cookies" to give you the best browsing experience possible. If you continue to use this website without changing your cookie settings or you click "Accept" below then you are consenting to this.