Voice technology is integral to the future of bus travel – here’s why

Alexa

Smart speakers are one of the fastest-growing consumer technologies on the market today. If you’re undecided whether they are a gimmick or present an opportunity, read on to find out why it’s the latter. In the coming years, smart speakers and voice assistants will change the way we live our lives. Smart speaker technology and […]

The ease of onboarding and customer migration with Passenger

Adopting a new m-ticketing solution can be daunting, especially when the service you provide caters to a large customer base, and to which any disruption may result in disgruntled riders and lower-than-average app reviews. That’s why Passenger is developed for expedited onboarding and supports a customer migration plan that takes both potential revenue loss and […]

Passenger launches revenue data integration with EPM

Calculating the value of mobile ticket revenue streams to their business just became easier for operators. Passenger has collaborated with the team at EPM to automate the import of mobile ticket revenue information from Passenger Cloud into EPM’s Depot Performance System. Passenger has collaborated with the team at EPM to automate the import of mobile ticket revenue […]

Exceeding 99.9% uptime – Passenger’s investment in reliability

The clue is in the name; the public is at the core of the public transport business. That’s why we’re dedicated to 99.9% availability of connectivity and above in the customer-facing software we create. Here, we take a look at some of the values we place at the centre of our ongoing development process. The […]

Technology is making cities ‘smart’, but it’s also costing the environment

Mark Sawyer, University of Western Australia The Australian government has allocated A$50 million for the Smarter Cities and Suburbs Program to encourage projects that “improve the livability, productivity and sustainability of cities and towns across Australia”. One project funded under the program is installation of temperature, lighting and motion sensors in buildings and bus interchanges […]

The convergence of contactless and mobile

Following a trail blazed by so-called Challenger Banks in the financial sector, Bournemouth-based Passenger is advancing its transport mobile apps to include contactless journey information, in a technology convergence that will force customers to look at the humble bus in a whole new light. Technology is moving quicker than ever before in all aspects of […]

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