Borders Buses make tracking their buses “as easy as ordering pizza”
Recent research conducted by Transport Focus got to the crux of the issues young people face when using the bus, and what factors deter them from bus travel in favour of other modes of transport. A young person quoted in the study said: “The best solution would be to have the electrical signs or an online […]
#AYearOfBuses 95: Edinburgh – Carlisle
Day 95 on #AYearOfBuses takes us to the Borders for a ride along the famous ‘Waverley route’. Borders Buses, part of the West Coast Motors family, run the X95, which crosses the Anglo-Scottish border on its scenic route from Carlisle, in the North of England, to Edinburgh, Scotland’s capital. It passes through several towns along […]
Passenger customer story – redefining Borders Buses
Since establishing Borders Buses in 2016, West Coast Motors has worked to modernise the brand and tailor its service to the needs of riders today. Passenger played a big part in this transformation, simplifying the customer experience while also opening a unique, direct line of communication between user and operator. A new kind of operator […]