Nottingham City Transport: driving people onto buses
Nottingham City Transport (NCT), winner of the coveted UK ‘Bus Operator of the Year’ 2012 award and topper of many-a Passenger Focus survey is industry-renowned for driving up quality. Transportdesigned investigates NCT’s recent success, and speaks to the operator’s Marketing Manager, Anthony Carver-Smith. As you’ll no doubt have heard, NCT boasts outstanding customer satisfaction […]