Introducing Bus Stop Checker – an initiative to improve open data in public transport
We’re very pleased to announce the launch of Bus Stop Checker – a new initiative that checks the accuracy of the UK’s NaPTAN dataset and encourages discussion around the provision of more accurate public transport information. UPDATE: For more information on how Bus Stop Checker works, head over to this post. — At Passenger, we build […]
McGill’s Buses launch with Passenger
McGill’s Buses, Scotland’s largest independent bus operator, has launched its new mobile app solution with Passenger. We’re extremely proud to be working with McGill’s, and excited about the speed with which the Passenger team was able to get the company onboarded and ready to go. We’re very pleased to announce that Scotland’s largest independent bus company, McGill’s, […]
Passenger customer story – redefining Borders Buses
Since establishing Borders Buses in 2016, West Coast Motors has worked to modernise the brand and tailor its service to the needs of riders today. Passenger played a big part in this transformation, simplifying the customer experience while also opening a unique, direct line of communication between user and operator. A new kind of operator […]
Improving Passenger: Introducing Kotlin for Android
At Passenger, we constantly appraise new technologies to make sure we keep pace with the best solutions and create as effective a product as possible. This purview includes new software languages like Kotlin. Here, we explain what Kotlin is, why we’ve invested in it, and what it means for the Passenger experience on Android devices […]
New hires appointed at Passenger as growth plans continue
As part of our ongoing commitment to growing and improving Passenger’s suite of products, and continuing to nurture close working relationships with customer partners, we’ve expanded the Passenger headcount by eight. Meet the new team and find out how they’ll be improving everything we do at Passenger. As Passenger continues to grow as a product, […]
The ease of onboarding and customer migration with Passenger
Adopting a new m-ticketing solution can be daunting, especially when the service you provide caters to a large customer base, and to which any disruption may result in disgruntled riders and lower-than-average app reviews. That’s why Passenger is developed for expedited onboarding and supports a customer migration plan that takes both potential revenue loss and […]
Passenger launches revenue data integration with EPM
Calculating the value of mobile ticket revenue streams to their business just became easier for operators. Passenger has collaborated with the team at EPM to automate the import of mobile ticket revenue information from Passenger Cloud into EPM’s Depot Performance System. Passenger has collaborated with the team at EPM to automate the import of mobile ticket revenue […]
Exceeding 99.9% uptime – Passenger’s investment in reliability
The clue is in the name; the public is at the core of the public transport business. That’s why we’re dedicated to 99.9% availability of connectivity and above in the customer-facing software we create. Here, we take a look at some of the values we place at the centre of our ongoing development process. The […]
The convergence of contactless and mobile
Following a trail blazed by so-called Challenger Banks in the financial sector, Bournemouth-based Passenger is advancing its transport mobile apps to include contactless journey information, in a technology convergence that will force customers to look at the humble bus in a whole new light. Technology is moving quicker than ever before in all aspects of […]